Warranties are regulated in Italy by Legislative Decree no. 21 dated 21 February 2014, implementing directive 2011/83/EU on consumer rights, amending directives 93/13/EEC and 1999/44/EC, abrogating directives 85/577/EEC and 97/7/CE (14G00033) (OG General Series no. 58 dated 11-3-2014), which came into force on 26 March 2014 (www.gazzettaufficiale.it/eli/id/ 2014/3/11/14G00033/sg).

Products sold to private individuals are covered by a two-year warranty. Customers should contact Extrasound, which will in turn proceed through its suppliers or manufacturers/producers.